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Effective Date: December 6, 2023

At Williams, we respect your right to privacy and the confidentiality of your personal information. We are committed to protecting this information and using it only for the purposes for which it was collected. This Privacy Policy explains why and how we collect personal information and provides details about how it is stored, used, and disclosed.

This Privacy Policy applies to all personal information collected by Williams through the Williams website (https://www.aluminiumswilliams.com/, hereinafter referred to as the “Site”) (the “Policy”).
The Policy is governed by Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (ARPPIPS), as well as other applicable laws and regulations.

Applicable Laws

This Policy complies with the laws outlined in the ARPPIPS.

For residents of other Canadian provinces, the applicable privacy law of your province will apply, or if none exists, the Personal Information Protection and Electronic Documents Act (PIPEDA) will apply. In the event of inconsistencies between this Policy, your provincial law, or PIPEDA, the applicable legislation will prevail.

For residents of the European Union, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of where the Site is hosted. This Policy aims to comply with the GDPR. In case of discrepancies between this Policy and the GDPR, the GDPR will prevail.

For residents of California, this Policy aims to comply with the California Consumer Privacy Act (CCPA). In case of inconsistencies, California state law will apply. If any inconsistencies are found, we will amend this Policy to comply with the relevant legislation.

Consent

By accessing and using the Site, you consent to:

  • The terms outlined in this Policy; and

  • The collection, use, and storage of your personal information as described herein.

Privacy Officer

Patrick Leblanc
📧 p.leblanc@rampes.ca
📞 1-877-372-9940
📍 119 Rue des Pins Ouest, Saint-Alphonse-de-Granby, QC J0E 2A0

Personal Information Collected

We collect only the personal information necessary to fulfill the purposes defined in this Policy. No additional information will be collected without prior notice.

Automatically Collected Information

We do not automatically collect personal information on our Site.

Non-Automatically Collected Information

When visiting and using the Site, we may collect and store the following information when you perform certain actions:

  • Personal and/or business contact details (first name, last name, postal address, email address, phone numbers);

  • After-sales service details (invoice number, installation date, service details);

  • Financial and billing information (billing address, bank account information, payment data);

  • Website usage information and technical data (details of visits, interactions with our ads or content, and data collected via cookies and tracking technologies).

This information may be collected when you:

  • Request a guide or measurement kit;

  • Submit a quote request;

  • Contact us for after-sales service;

  • Apply for a partnership;

  • Make a purchase on the Site.

Use of Personal Information

Personal information collected through our Site will be used only for the purposes disclosed in this Policy or on specific pages of our Site.
Williams uses this information for the following purposes:

  • To improve your experience on our website and ensure content relevance and proper display for your device;

  • To process quote, after-sales, and partnership requests;

  • To communicate with you regarding purchased products;

  • To prevent or investigate potential security breaches or illegal activities;

  • To send you information via email or SMS about our products and services.

Disclosure of Personal Information

We may disclose personal information to members of our organization who require access to it to fulfill the purposes listed above.

Third-Party Disclosure

We do not sell or share your personal information with third parties, except in the following cases:

  • When required by law;

  • To comply with a court order or similar legal process;

  • To protect our legal rights;

  • To any entity or potential buyer in the event of a merger or change in company control, and only if bound by a confidentiality agreement.

Links to Third-Party Websites

Our Site may contain links to external websites with privacy practices that differ from those of Williams. We are not responsible for, and have no control over, their privacy policies. We encourage you to review the privacy policy of any website you visit.

Data Retention

We retain personal information for a reasonable period necessary to fulfill the purposes for which it was collected.

How We Protect Your Information

We use Secure Socket Layer (SSL) encryption technology to ensure the security of your personal data. We follow recognized standards to protect your data during transmission and after receipt. Access is limited to authorized employees bound by strict confidentiality agreements.

While we take every reasonable precaution to protect your data, absolute security cannot be guaranteed.

Minors

We do not knowingly collect personal information from minors under the age of 14. Any minor must have parental or guardian consent to provide personal information.
If you are a parent or guardian and believe your child has shared personal data with us, please contact our Privacy Officer. We will take steps to delete the information from our servers.

Access, Modification, and Deletion

If you wish to access, correct, update, or delete your personal information, please contact our Privacy Officer.

Cookie Policy

A “cookie” is a small text file stored on your device by a website to collect information about browsing habits.
You can choose to be notified each time a cookie is used or disable them entirely in your browser, though this may reduce your experience on the Site.

We use the following types of cookies:

  • Necessary Cookies: Essential for website functionality. They do not store personally identifiable data.

  • Functional Cookies: Enable features such as social media sharing, feedback collection, and third-party integrations.

  • Analytics Cookies: Help us understand how visitors interact with the Site (traffic, bounce rate, etc.).

  • Performance Cookies: Measure and improve key performance metrics to enhance user experience.

  • Advertising Cookies: Deliver personalized ads based on browsing activity and analyze campaign performance.

Changes to This Policy

We may update this Policy at any time without prior notice. We encourage you to review it periodically.
If significant changes are made, we will notify you via email or post a notice on our website before they take effect.

Contact Information

If you have questions, concerns, or complaints about this Privacy Policy, please contact our Privacy Officer:

Patrick Leblanc
📧 p.leblanc@rampes.ca
📞 1-877-372-9940

Last Updated: December 6, 2023