The price depends on the model, dimensions, and type of anchoring. Send us your requirements, and we’ll provide a quick estimate.

A circular saw with a wood blade can be used. A metal saw also works.

Yes, our products can be installed on various surfaces, concrete slabs, wooden decks, soil, composite, and more. It’s important to use the right anchor depending on the material. Contact us with a photo or sketch to confirm the proper type of fastener.

Our systems are modular. Provide us with your measurements, the number of gates, any obstacles (wall, pool, patio, etc.), and the type of ground. We’ll help you configure the right components.

Absolutely, all the necessary hardware for installing our products is included with your order.

We suggest contacting our customer service team. During business hours, phone or live chat (available directly on our website) are the best options for a quick response.

Outside of business hours, we recommend leaving a voicemail or sending an email.
To speed up the process, please have a photo or sketch of your project ready.

The posts are always sold separately.

The posts are always sold separately.

Not necessarily. Please refer to the product’s technical sheet, available on the Moderna 5 stair section page.

Absolutely, you just need to purchase removable adapters when placing your order.

Mainly a miter saw, a wood blade, and a drill. Please refer to the product’s installation guide, it’s available on the specific product page. In that guide, you’ll find the list of tools required for installation that are not included with your order.

We suggest contacting our customer service team. During business hours, phone or live chat (available directly on our website) are the best options for a quick response.

Outside of business hours, we recommend leaving a voicemail or sending an email.
To speed up the process, please have a photo or sketch of your project ready.

• Between 0 and 24" from the ground: no guardrail is required.

• Between 24" and 72" from the ground: a 36" guardrail is required.

• 72" and higher from the ground: a 42" guardrail is required.

Don’t hesitate to contact our customer service team if you’re unsure.

IMPORTANT! Please refer to the refund policy available on our website.

Delivery is available everywhere in Quebec. Delivery fees are calculated during the online checkout process.

Absolutely. During the checkout process, simply select the pickup option. You can pick up your order the same day, some conditions apply.

Delivery fees are calculated during the online checkout process.

For pools, the railing must be at least 48 inches high. The gate must open outward, and the locking system must be installed at a minimum height of 1.5 m (59") from the ground.

For stairs, check whether your municipality requires a height of 36" or 42".
We can guide you to make sure everything meets the proper standards.

Yes, you can order caps, posts, standalone gates, screws, hardware, and more.

Quotes are usually processed within 24 to 48 business hours. For delivery orders without installation, allow 5 to 10 business days.

Contact us. We offer options that comply with Canadian standards, such as outward-opening gates and locks positioned 1.5 m (5 ft) above the ground.

Some customers use a roof rack or a trailer. Contact us to confirm the dimensions of your order.

We offer fast delivery throughout Quebec for all our in-stock products. Delivery times may vary depending on the season and region.

At Williams Dépôt, installation is not included. That’s actually why you get such great prices on our products. However, if you need assistance with installation, please contact our customer service team.

Yes, at a retailer near you. You can visit during opening hours.

It’s not required, but it’s recommended if you’d like to meet with an advisor.

Yes. Contact us with your requirements and dimensions, we can suggest suitable solutions.

Yes, that’s a common configuration. We can adjust the sections according to your needs.

Yes. Describe your idea or send us a sketch, our team will review it with you.

Yes, we offer installation for our railings, fences, and other products in several regions.

Absolutely, please visit the pool products page.

20 years. Please refer to our warranty policy page for full details.

Yes, we offer a warranty on our products to ensure your peace of mind. The conditions vary depending on the type of product.

Yes, all our products are designed in strict accordance with current regulations, including those related to residential pools.

The Williams Interlock System is our exclusive assembly method that ensures a simple, sturdy, and visually appealing installation.

Absolutely. Many of our products are available for purchase without installation, perfect for do-it-yourself projects.

We offer a variety of aluminum railings and fences, including models for pools, balconies, patios, and commercial projects.

There are solutions such as platforms or custom panels. Contact us with the exact height of your pool.